Commonly asked questions

How much coffee will I need?

Two curious coffee drinkers under one roof? We recommend kicking off with a three bag box – that’s just over one cup of coffee a day each if you’re brewing cafetière.

If your caffeine habits are livelier, go pro with the four bag box. You’ll be averaging 60 coffees a month.

Riding solo? Try the two bag box. You can always upgrade your order, right?

What coffee will I get?

We curate different speciality coffees from different roasters each month, so you get access to a range of coffees, many of which are exclusive or small lots that you otherwise wouldn’t be able to find. We only source from independent, artisan roasters that are approved by the Indy Coffee Guide, so you know you’re getting high quality, perfectly roasted coffee.

Blends v single origin

Both. We want to share great tasting coffees. Most of our coffees are single-origin from a specific region, farm or even a single lot on a specific farm. Single-origin coffees often have a flavour that typifies the varietal or region they come from.

And some are blends of different varietals which are selected to provide a great-tasting brew. The key thing is traceability and being confident that the coffee is from a particular farm or region located in a unique setting, and its flavour reveals its origin and characteristics of the area where it was grown.

What’s with the whole bean?

We deliver your coffee as whole beans only. That’s because speciality coffee’s unique flavour characteristics begin to degrade as soon as the bean is ground and we want our subscribers to experience coffee at its lip-smacking best.

How fresh is the coffee?

It’s good to be a snob when it comes to coffee freshness so we make sure all of the beans reach your door within days 4 or 5 days of being roasting, which is optimum.

That’s why we only do one delivery a month on a set date.

Why speciality coffee?

The SCA (Specialty Coffee Association) defines speciality as: ‘Specialty coffee can consistently exist through the dedication of the people who have made it their life’s work to continually make quality their highest priority.

This is not the work of only one person in the lifecycle of a coffee bean; speciality can only occur when all of those involved in the coffee value chain work in harmony and maintain a keen focus on standards and excellence from start to finish.

This is no easy accomplishment, and yet because of these dedicated professionals, there are numerous speciality coffees available right now, across the globe, and likely right around the corner from you.

What’s the coffee criteria?

Only speciality grade coffee, roasted by high quality, independent UK artisan roasteries who make the grade to be in the Indy Coffee Guide guides get in the box. It’s one of the ways we guarantee the quality of your coffee.

Arabica v Robusta

We only source 100% Arabica coffee.

Arabica makes up over 60% of the world’s coffee production. It has more complex acidity and taste compounds so there’s much more variation in the flavour it produces. Generally sweeter with fruit, florals, chocolate and nut notes. It is more expensive than Robusta because it’s much more delicate and needs more specific cultivation requirements, such as weather and altitude, to grow.

Robusta has lower acidity and flavour than Arabica coffee, so it generally tastes much less sweet. and can produce tones of wood or burnt rubber. Because Robusta coffee bushes are much easier to look after and more resilient to adverse weather and disease, it’s 30% cheaper than Arabica. It also has about 25% more caffeine.

However, there are some interesting developments in growing, processing and roasting speciality robusta coffee. We’re open-minded so if some excellent quality robusta comes along we’ll taste it and let you know what we think.

What if I’m going on holiday?

If you’re going to be away you can pause your subscription at any time from your account area. You must pause the subscription before the 14th of the month.
(We love holidays too so please send us a postcard or tag us on @indycoffeeboxuk)

Don’t have a grinder at home?

There’s a wealth of super-duper pro grinders out there, but you can also buy fairly inexpensive manual and electric grinders which will do the trick for home use.

For some ideas read our quick guide to sourcing a grinder.

Who are we?

We’ve been repping the speciality industry for over half a decade, curating the best independent coffee shops and roasteries in the Independent Coffee Guide series.

We work with the experts in each area to guide caffeine lovers to the best speciality coffee experiences – so we’re pretty hot on our speciality coffee knowledge. When we’re not creating insanely delicious coffee subscriptions, you’ll find us touring the UK and Ireland, meeting roasters and coffee shop owners.

How will my coffee be delivered?

Your coffee beans will come in their original packaging from the roasteries. We don’t rebag; it’s not good for the planet, plus we want you to enjoy the artwork, creativity and design that goes onto coffee bags. This will all come safely encased in our cardboard, compostable Indy Coffe Box together with a copy of Brew magazine.

Your Indy Coffee Box will be delivered by the postman and left outside your front door (or wherever you’ve specified as your safe place).